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Quality studies, which started at Vestel Elektronik Sanayi ve Ticaret AŞ (“Vestel Elektronik”) in the 1980s, were gathered under the Total Quality umbrella after the 1990s, and were over time improved with the following implementations:

Quality, Environment, Occupational Health and Safety, Information Security and Energy Management Systems,
Six Sigma,
KPIs,
Total Productive Maintenance (“TPM”),
Supplier Chain Management (“SCM”).

Quality studies, which commenced at Vestel Beyaz Eşya Sanayi ve Ticaret AŞ (“Vestel Beyaz Eşya”) since its foundation, continue with the following practices:

Quality, Environment, Occupational Health and Safety, Information Security and Energy Management Systems,
Total Productive Maintenance,
Operational Excellence,
Lean Manufacturing Methods.

Vestel Elektronik and Vestel Beyaz Eşya, which follow the latest developments and improve their systems and processes continuously; are becoming more influential in the international arena with the prizes they win in their Total Quality journey, as pioneer companies in their sectors both domestically and internationally.

TPM Awards

At the Excellence Awards presented by the Japan Institute of Plant Maintenance (JIPM) every year to companies implementing Total Productive Maintenance (TPM) studies in the best way across the world, Vestel Elektronik, was deemed worthy of the “Award for TPM Excellence” in 2012 and the “Award for Excellence in Consistent TPM Commitment” in 2014 thanks to the activities launched in 2010. In addition to these, in 2016 Vestel became the first TV manufacturer to be awarded the “Special Award for TPM Achievement” in television production by successfully undergoing assessments for the Special Award for TPM category. Uninterruptedly continuing to work under this title, it was also entitled to receive the “Advanced Special Award for TPM Achievement” in 2018. As a result of this process, Vestel Elektronik received the TPM WCM (World Class Manufacturing) Award, the top prize under the TPM Program, in 2020. It is the first and only company in the world to receive this prestigious award in the consumer electronics sector through our activities simultaneously performed at our 6 separate plants.

As a result of its successful TPM efforts since 2011, Vestel Beyaz Eşya had won the Award for TPM Excellence in 2014, the Award for Excellence in Consistent TPM Commitment in 2017 and Special Award for TPM Achievement in 2019 from Japan Institute of Plant Maintenance. Vestel Beyaz Eşya became the first and only company to receive the Special Award for TPM simultaneously with its seven different product families (refrigerators, washing machines, tumble dryers, dishwashers, cooking appliances, air-conditioners, water heaters) at seven different plants in 2019.

Turkey’s First Brand in the National Geographic “Mega Factories” Documentary Series

Officially opened in 2003, Vestel City is today one of Europe's largest production facilities in a single location. With its mega factory Vestel City, Vestel became the world's first electronics and white goods company, and Turkey's first brand and industrial facility, which was the subject of the "Mega Factories" documentary series featuring world-renowned brands on the National Geographic Channel.

Appendix 5: AWARDS

Digitalization-Technology Awards

Award for Vestel’s HCA Cloud Solution

Vestel won second place in the PaaS category at the IDC Cloud Awards organized by the International Data Corporation (IDC) with its HCA (Home Connectivity Alliance) solution, which was implemented to create a common IoT standard with international technology companies.

Sustainable Business Awards

Vestel’s washing machine with microfiber filter received the ‘Sustainable Innovation’ Award in the product category at the Sustainable Business Awards.

Full Marks from German Organization VDE

Vestel’s major household appliances, which consume less energy and water thanks to their innovative technologies, received full marks from the German VDE, one of Europe’s most prestigious independent testing organizations.

R&D Award

ITEA Award of Excellence 2022 for Business Impact

The CyberFactory project, in which innovative technologies were developed to address the security and cyber security needs of production processes, was completed with the participation of 34 partners from 6 countries. The project, led by Vestel Software and IoT Group, was awarded the “ITEA Award of Excellence 2022 for Business Impact 2022” by EUREKA ITEA (Information Technology for European Advancement).

Innovation Award

Vestel’s battery-powered, portable smart TV, WiFi Mobile TV, received the Innovation Award at the Innovation Day 2022 event organized by Denmark’s largest retailer Salling Group. With this award, Vestel WiFi Mobile TV will meet consumers on the front shelves of Denmark's largest retail chains, Bilka and føtex.

Design Awards

Good Design Awards

Good Design, one of the world’s most recognized and prestigious design award programs organized by the Chicago Athenaeum Museum of Architecture and Design, has been recognizing successful products since 1950. Vestel received 24 awards for its designs at Good Design, which aims to raise awareness about contemporary product design and honors industry leaders as well as products.

Plus X Award

In 2022, more than 700 international brands from 80 different sectors competed in the Plus X Awards, one of the world’s leading awards in the fields of technology, design, sports and lifestyle.

European Product Design Award (EPDA)

Vestel received seven awards and eight honorable mentions, including the Top Design Award, from the European Product Design Awards (EPDA) for a total of 15 products in both electronics and major household appliances.

Red Dot Design Award

Vestel’s Zenith Daylight Four-Door Refrigerator and T110 Aqua Microfiber Filter Washing Machine were awarded at the Red Dot Design Award 2022, one of the world’s longest standing and leading design competitions that selects the world’s best.

Vestel UX Group Takes the Lead in Design Leaderboards

Vestel UX Group ranked first in the Design Leaderboards created by A Design Award, one of the world’s most prestigious design competitions, with 8 awards in the “Interface & Interaction Design” category among the design groups and agencies participating in the competition.

Export Award

At the TİM Export Awards, an award event organized annually by the Turkish Exporters Assembly, Vestel maintained its uninterrupted export championship in the electrical-electronics sector in 2022 with export revenues of USD 2.6 billion, becoming the top exporter in its sector for the 24th time, and ranked 5th in the country’s overall export ranking.

Customer Services Awards

Award to Vestel from Stevie Awards

At the Stevie Awards for Great Employers, a global awards program that recognizes the world’s best employers, Vestel’s Thermonline project, a measurement and diagnostic device that can measure temperature for the control of heating and cooling performance in durable goods and instantly transfer this temperature data via the cloud, was deemed worthy of the Bronze Award.

Turkish Quality Association (KalDer) Successful Team of the Year Award

With the Thermonline project, Vestel Customer Services Technical Directorate Major Household Appliances Team won the Bronze Award at the 22nd Aegean Region Local Quality Awards organized by the Izmir Branch of the Turkish Quality Association (KalDer).

Çetin Ceviz Awards Best Project Team Award

The Remote Software Installation project, in which Vestel Customer Services and Vestel Elektronik teams work together, won the “Best Project Team” award at the Çetin Ceviz Awards.

Turkey Call Center Awards

Vestel Call Center was awarded first prize in the “Best Team” and “Best Team Leader” categories, as well as the Commendable Award in the “Best Customer Representative” category.

Marketing and Corporate Communications Awards

Crystal Apple Awards

Vestel received 7 awards in 2022 from the Crystal Apple, organized annually by the Association of Advertising Agencies.

Felis Awards

Vestel received a total of 9 awards in 2022, including 3 Felis, 1 Bronze and 5 Achievement awards, at the Felis Awards organized by MediaCat to emphasize the role of effective creativity in marketing efforts in the advertising and marketing industry and to reward the achievements of all teams contributing to the creative sphere.

Hammers Awards

Vestel received a total of 6 awards, 1 of which was Gold, at the Hammers Awards in 2022.

Effie Awards

Vestel received 1 Gold Award with the communication “We Are a Country of Volleyball” at the Effie Awards, organized since 2005 by the Association of Advertisers and the Advertisers Association under license from the American Marketing Association (AMA) and Effie Worldwide Inc.

Vestel also received a total of 58 awards at other award ceremonies, including Direct Marketing Awards, Martech Awards, A Awards, MMA Smarties, Brandverse Awards and Istanbul Marketing Awards.